Contact us
Get help with your Gifiro account, generation, or orders.
Last updated: 2026-11-12
Get help generating, editing, or downloading GIFs. You can also ask about sign-in or credits, or tell us what you’d like to see in Gifiro.
Open a support ticket
Sign in to submit a ticket and see replies in your account.
Go to support ticketsWhat to include
- For a generation issue, include when it happened, whether you started with text or an image, and the mode you selected.
- For an editing or download issue, tell us which tool and browser you used, what you expected, and what happened. An error message or screenshot can help.
- For a credit or payment issue, include your Gifiro account email and order number if you have one.
Payments and refunds
For duplicate charges, missing credits, or refund questions, contact Gifiro by email or through a support ticket above. Include your order number if you have it so we can find your order. Our Refund Policy explains eligibility and how to request a refund. Please leave passwords and full card details out of your message.